Privacy Policy

Red Phase fire & life safety systems (“Red Phase,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals and organizations that interact with our website and services. This Privacy Policy describes how we collect, use, and safeguard information in connection with our operations.

Scope

This Privacy Policy applies to information collected through the Red Phase website and through direct communications with Red Phase, including email, phone, and service inquiries.

Information We Collect

Red Phase collects limited information that is voluntarily provided and reasonably necessary to respond to inquiries or perform requested services. This may include:

• Name
• Company or organization name
• Email address
• Telephone number
• Physical address or service location
• Information related to fire and life safety service needs

Information We Do Not Collect

Red Phase does not:

• Use cookies or similar tracking technologies for behavioral or marketing purposes
• Collect browsing activity, usage analytics, or geolocation data
• Sell, rent, or commercially distribute personal or organizational information

Use of Information

Information collected is used solely for legitimate business purposes, including:

• Responding to inquiries or requests
• Evaluating, coordinating, and delivering fire and life safety services
• Communicating regarding scheduling, compliance, inspections, or service execution
• Maintaining internal business records

Information Sharing and Disclosure

Red Phase does not disclose information to third parties except:

• As necessary to perform contracted services or coordinate with inspectors, authorities having jurisdiction (AHJs), or regulatory bodies
• To comply with applicable laws, regulations, legal processes, or lawful government requests
• To protect the rights, property, or safety of Red Phase, its clients, or others

Data Security

Red Phase implements commercially reasonable administrative and technical safeguards designed to protect information from unauthorized access, disclosure, or misuse. Access to information is limited to personnel with a legitimate business need.

Data Retention

Information is retained only for as long as necessary to fulfill the purpose for which it was collected, comply with legal or regulatory requirements, or support legitimate business operations.

Your Rights

Upon request, you may:

• Request access to information we maintain about you
• Request correction of inaccurate information
• Request deletion of information, subject to legal and contractual obligations

Requests may be submitted using the contact information below.

Contact Information

Red Phase Fire & Life Safety
68 Harrison Avenue
Boston, MA 02111
Phone: (888) 495-8207
Email: info@redphasesystems.com